How fast can I start using Cyntree for my grooming bookings?

Most pet groomers can take their first online booking in under an afternoon. You add your main grooming services, set duration and price, pick your opening hours, and connect payments through Stripe or Paystack. Then share your booking link on Instagram, Facebook, WhatsApp, or your existing website. While you learn the system, keep using test mode so you can run trial bookings without mixing them with real clients. When everything looks right, switch to live mode and start taking paid bookings.

Can I really take a deposit on every pet grooming booking?

Yes. Cyntree supports accepting booking deposits so you can protect your busiest slots. You choose a deposit percentage per service and apply your own cancellation and no-show rules. When owners book online they pay the deposit as part of checkout, and it is stored against that booking. On the day you can see which clients have paid and what balance is due. Combined with SMS reminders on Pro and Premium, and email confirmations on all plans, this cuts no-shows and helps you get paid on the day.

How do SMS reminders and emails work for owners?

Cyntree can send automated email confirmations as soon as a grooming slot is booked or changed. On Pro and Premium plans you can also use automated SMS reminders. Messages go out before the appointment at fixed times so owners know when to arrive and which dog is booked. You do not have to send manual texts the night before. All reminders are tied to the booking, so when times move, the messages update too. This helps reduce forgotten appointments and last-minute confusion.

What happens to my client and pet data if I leave Cyntree?

Your client information remains your responsibility and is handled with GDPR in mind. Each booking builds a record with owner details, dog notes, consent, and history in your built-in client database. If you decide to change systems, you can review and manage that data from your Cyntree workspace before you close it. There are no long contracts, so you are not locked in and you stay in control of how your business runs.

Do I need a computer, or can I run everything from my phone?

You can run Cyntree from iOS and Android apps, which suits groomers who are rarely at a desk. Create or edit services, check bookings between dogs, confirm payments, and see your calendar from your phone. You can still open Cyntree in a browser on a laptop or tablet if you prefer a bigger screen for reports and website editing. The key daily work, including booking management and reminders, is designed to work comfortably on mobile.

Cyntree for pet groomer

Booking software for pet groomers who hate admin

Take a deposit on every booking, offer 24/7 online booking, and use SMS reminders so you get paid on the day.

Start free with Cyntree See Cyntree pricing

UK-built, UK English
Stripe and Paystack payments
GDPR-aware client records
No contracts, cancel anytime
Manage everything from the iOS or Android app

How it works

Set up in an afternoon. Take bookings the same day.

01
Set up your grooming services
Start by adding the services you already offer: full grooms, bath and tidy, nail trims, and extras. Use the full service editor to set duration, price, and where each service is delivered. Decide which ones need a deposit and how far in advance owners can book. Cyntree builds these into your public booking flow so your existing menu becomes bookable without changing how you groom.
02
Share your booking link with owners
Turn on 24/7 online booking so owners can choose a service and time that suits your availability. Share the link from Instagram, Facebook, WhatsApp, or a simple AI-generated bookable website. When a booking comes in, Cyntree creates a client profile in the built-in client database and sends automated email confirmations. On Pro and Premium plans you can also switch on SMS reminders so owners get a
03
Run the day and track results
On grooming days, open the app to see who is coming in, which dogs are due, and what deposits are paid. Two-way calendar sync keeps your schedule aligned with any personal events you already track. After appointments you can add notes to client profiles and review bookings and revenue reports. Over time you see which grooming services, days, and clients keep the diary full and the salon profitable

The real cost of running your diary by hand

You did not open a grooming salon to live in WhatsApp and notebooks. Most days, the diary takes as much energy as the actual dogs. Calls come in while you are mid-groom. Owners change times by text. You are trying to remember who paid a deposit and who is “definitely coming”. When a no-show hits, you do not just lose that appointment. You lose the wash time, the cleaning, and the slot another client could have used. Paper notes and separate apps make it hard to see which dogs are booked, which owners always cancel, and which days actually make money. Cyntree is built around how you actually work. One app handles bookings, client details, deposits, and email reminders as standard, with automated SMS reminders on Pro and Premium. You decide how grooming days run, instead of your diary running you.

Owners message you across WhatsApp, Instagram, and SMS, and bookings end up missed or doubled.
You spend evenings confirming tomorrow’s dogs instead of finishing, cleaning, and going home.
No-shows and late cancellations leave empty slots that nobody can fill at short notice.
You cannot quickly see which services or days bring in the most reliable revenue.
Taking a deposit on every booking protects your top grooming slots from casual cancellations.

Every booking, dog note, and payment in one app

Cyntree gives your grooming business a single place to run bookings, payments, and client history. Clients book themselves through 24/7 online booking, and every appointment lands in your calendar with the right service, dog, and owner details attached. You set opening hours, minimum notice, and which grooming services are public or private-link only. Take a deposit on every booking so slots are treated seriously. Deposits run through Stripe or Paystack, and you keep control of your own policies. Automated SMS reminders on Pro and Premium, plus email confirmations on all plans, go out before each appointment so owners remember when to arrive and what to bring. Every booking adds to your built-in client database. You can see each dog’s coat notes, behaviour, and past services in one place. Over time, bookings and revenue reports show which grooms fill fastest, which owners book regularly, and how reliable your diary is across the week.

24/7 online booking lets owners pick a time without waiting for you to answer calls.
Accept booking deposits on key services so weekend and evening slots are properly secured.
Automated SMS reminders and email confirmations reduce no-shows without you sending manual messages.
Two-way calendar sync respects busy times in your personal diary so double-booking is less likely.
Bookings and revenue reports show which services, days, and clients keep the salon profitable.

Pawfect Grooming Co. Mobile App Screenshot

Take a deposit on every grooming booking

For pet groomers, one missed full-groom can wipe out the profit from several quick nail trims. The fastest fix is simple: take a deposit on every booking. Cyntree lets you set a clear deposit percentage per service, from quick baths to full styling sessions. Owners pay the deposit during online booking, so every confirmed slot already has money behind it. You decide your own no-show and cancellation rules. When a client cancels late or does not appear, you already know what happens with the deposit because the policy is agreed upfront. Combine that with automated SMS reminders and email confirmations, and most clients either show up or reschedule in time for you to rebook the slot. On the morning list in the app you see each dog, service, start time, and which owners have already paid deposits. Take a deposit on every booking so you get paid on the day instead of hoping the next client turns up.

Configure deposit amounts per service so full-grooms carry stronger protection than quick add-ons.
Show clear deposit terms during online booking so owners know exactly what they are agreeing to.
Use automated SMS reminders at fixed times so owners remember each appointment without manual chasing.
Track deposits and remaining balances from one booking screen, including payment history per client.
Reduce no-shows on peak days and keep your premium grooming slots earning real revenue.

Keep every grooming day organised with online booking

When owners can book any time, you do not spend each morning catching up on missed calls. Cyntree 24/7 online booking lets clients choose services for their dog, pick a time that fits your rules, pay a deposit, and receive confirmation without you touching the diary. You stay protected by clear booking rules. Set normal working hours, days off, and minimum notice so nobody books a full groom for tomorrow morning while you sleep. Calendar sync respects blocks in your connected calendar and prevents slots from showing when you are already busy. Each online booking creates or updates a client profile with dog details, service history, and notes in your built-in client database. Over time this becomes the list you rely on to plan offers, adjust prices, or add new grooming packages.

Offer 24/7 online booking through a simple link you add to Instagram, Facebook, or your website.
Weekly availability rules and minimum notice keep bookings sensible while still filling gaps.
Two-way calendar sync checks existing events before offering a slot to any owner online.
Every online booking adds to your built-in client database with dog notes, history, and consent.
Email confirmations and reminders keep owners informed when bookings are created, changed, or cancelled.

Simple pricing that fits a grooming business

Cyntree pricing is built so a real grooming salon can start small and grow. You can begin on Starter to test 24/7 online booking, email confirmations, and core payments on up to 30 bookings a month. A solo groomer can keep the diary online, take deposits, and run the day from their phone. When you are ready for more control, Pro at around £12 per month adds SMS reminders, calendar sync, booking requests, and discount codes. That suits a busy salon or mobile van that needs unlimited bookings, stronger availability rules, and simple offers for quiet days. If you want full website tools, client images, and advanced reporting, Premium at around £20 per month is there when the business needs it. Use AI-generated bookable website pages, portfolio galleries, and deeper bookings and revenue reports to build the brand layer around your grooming. There are no long contracts. You can switch plans as you grow and cancel from inside the app.

Starter is built for solo groomers starting online, with 30 bookings per month included and one image per service.
Pro adds unlimited bookings plus SMS reminders, calendar sync, booking requests, and discount codes for offers.
Premium adds AI website builders, rich media, client booking images, and deeper revenue and retention insight.
Real prices around £12/mo for Pro and £20/mo for Premium keep costs clear as you grow.
All plans support taking a deposit on every booking so you get paid on the day.

Forms and add-ons built for pet grooming

Some dogs need extra care notes before you groom them. With Cyntree you can use pre-appointment intake forms so owners complete health questions before the first visit. Ask about skin issues, medication, or previous grooming problems and keep those answers attached to the booking and client record. Service add-ons let you sell small extras without extra admin. Set up add-ons such as nail trim, teeth clean, or de-shedding treatment that owners can tick during online booking. Each add-on has its own price and extra time, so your schedule stays realistic. Together, forms and add-ons keep your day predictable. You know what condition each dog will arrive in and which extras are booked. No more surprise double-thick coats on a “quick bath” with no time left in the diary.

Use pre-appointment intake forms for health and behaviour questions on first-time dogs.
Attach form responses to the built-in client database so future bookings reflect real history.
Create paid add-ons like nail trim, paw tidy, or ear clean with clear pricing.
Set extra minutes for each add-on so your grooming table is not overbooked.
Keep every grooming visit safer and more profitable with better information upfront.

Frequently asked

Quick answers before you sign up

How fast can I start using Cyntree for my grooming bookings?: Most pet groomers can take their first online booking in under an afternoon. You add your main grooming services, set duration and price, pick your opening hours, and connect payments through Stripe or Paystack. Then share your booking link on Instagram, Facebook, WhatsApp, or your existing website. While you learn the system, keep using test mode so you can run trial bookings without mixing them with real clients. When everything looks right, switch to live mode and start taking paid bookings.
Can I really take a deposit on every pet grooming booking?: Yes. Cyntree supports accepting booking deposits so you can protect your busiest slots. You choose a deposit percentage per service and apply your own cancellation and no-show rules. When owners book online they pay the deposit as part of checkout, and it is stored against that booking. On the day you can see which clients have paid and what balance is due. Combined with SMS reminders on Pro and Premium, and email confirmations on all plans, this cuts no-shows and helps you get paid on the day.
How do SMS reminders and emails work for owners?: Cyntree can send automated email confirmations as soon as a grooming slot is booked or changed. On Pro and Premium plans you can also use automated SMS reminders. Messages go out before the appointment at fixed times so owners know when to arrive and which dog is booked. You do not have to send manual texts the night before. All reminders are tied to the booking, so when times move, the messages update too. This helps reduce forgotten appointments and last-minute confusion.
What happens to my client and pet data if I leave Cyntree?: Your client information remains your responsibility and is handled with GDPR in mind. Each booking builds a record with owner details, dog notes, consent, and history in your built-in client database. If you decide to change systems, you can review and manage that data from your Cyntree workspace before you close it. There are no long contracts, so you are not locked in and you stay in control of how your business runs.
Do I need a computer, or can I run everything from my phone?: You can run Cyntree from iOS and Android apps, which suits groomers who are rarely at a desk. Create or edit services, check bookings between dogs, confirm payments, and see your calendar from your phone. You can still open Cyntree in a browser on a laptop or tablet if you prefer a bigger screen for reports and website editing. The key daily work, including booking management and reminders, is designed to work comfortably on mobile.

Cyntree for pet groomer