Q.Can I start on Cyntree Starter and upgrade later?
Yes. You can begin on Cyntree Starter for free and upgrade your business whenever you need more capacity or features, from the web dashboard or the iOS and Android apps.
Q.Is there a free trial?
Yes. Cyntree Premium and Cyntree Teams include a 30-day free trial on monthly billing for first-time subscribers. Cyntree Starter is free anyway, so you can set up and take real bookings before you decide.
Q.Can I bring my clients over from another booking platform?
Yes, on every plan including Starter. Import a CSV or JSON of your clients and bookings from Fresha, Booksy, Acuity, or anywhere else, into Live or Test mode so trial data never mixes with real customers.
Q.Do you reward referrals?
Yes. On a monthly Cyntree Premium or Teams plan, you can refer another business and earn up to three free months for each one that subscribes. Find your link under Refer a Business and Earn in the app's settings.
Q.Where do I manage billing?
Wherever you subscribed. Plans bought on the web are managed from your web dashboard; plans bought through the iOS or Android app are managed in your App Store or Google Play account. The app always shows your current plan and links you to the right place.
Q.What happens if a paid subscription ends?
Paid-only features switch off when access ends. Your main booking page stays available, but custom website and Cyntree Premium-only tools go offline until the subscription is restored.
Q.How is Cyntree Teams priced?
Cyntree Teams is £29.99 per month for the workspace, with no per-professional surcharge. It is a monthly-only plan.