Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you and Moolah Technologies LTD ("Cyntree", "we", "us", "our") governing your access to and use of the Cyntree platform, website, and related services (collectively, the "Service").

By registering an account, clicking to accept, or otherwise using the Service, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy.

Bookings between a business and its clients are also governed by our Terms of Business. If you join the Cyntree Partner programme, the Partner Policy also applies. If you use Cyntree on behalf of a business, you confirm that you are authorised to accept these Terms on its behalf, and "you" includes that business.

Website cookie settings (including optional analytics consent) are managed via our cookie banner and detailed in the Cookies & Tracking section of the Privacy Policy.

Cyntree provides online booking, scheduling, and client management tools designed for solo professionals and independent service businesses. The Service allows businesses to accept bookings, manage appointments, and communicate with clients via automated emails.

Optional features may include calendar sync with Google Calendar and Microsoft Outlook so you can sync Cyntree bookings to your calendar and use your calendar for availability. Use of these integrations is subject to the relevant provider's terms and our Privacy Policy.

On supported plans and devices, the Service also lets businesses accept in-person card payments using Tap to Pay on iPhone (powered by Stripe Terminal), in addition to taking payments online at checkout. In-person card acceptance requires a connected Stripe account and a supported iPhone, and is only available in regions where Stripe and Apple support the feature.

Depending on your plan, the Service may also include client messaging, email and SMS notifications, email marketing and discount campaigns, loyalty stamp cards, recurring appointments, booking forms, quick invoices and payment requests, websites and portfolios, team management, chair rental management, and AI-assisted tools. The features included in each plan are shown on our pricing page and in the app, and are determined by your subscription.

Cyntree is a software tool. We do not provide legal, tax, accounting, employment, medical, or other professional advice, and nothing in the Service (including templates, suggestions, help content, or AI output) should be treated as such advice.

We reserve the right to modify, suspend, or discontinue features at any time. We will endeavour to give reasonable notice of material changes where possible.

Cyntree includes AI-assisted features powered by third-party providers (currently OpenAI). Depending on your plan these include website generation, writing service and business descriptions, generating booking forms and summarising submitted form answers, drafting discount and email campaigns, drafting team profiles and quick invoices, matching columns when you import data, and Cyntree Assist product help. When you use a feature, the information needed for it is sent to the AI provider, as described in our Privacy Policy.

Content ownership: you retain ownership of the inputs you provide (business descriptions, style preferences, instructions). The AI-generated output is provided for your use within the Service. You are responsible for reviewing and approving all generated content before you publish it, send it to anyone, or rely on it.

Form summaries: AI summaries of a client's booking-form answers are a convenience only. They can leave out or misstate information. You must read the client's original answers before making any decision about suitability, safety, health, allergies, or treatment. Cyntree is not responsible for any decision made on the basis of a summary.

Campaign checks: email broadcasts are checked by automated review before they can be sent and may be marked as needing changes or blocked. You may ask Cyntree support to look at a blocked message, but we are not obliged to allow any particular content. Passing an automated check does not mean content is lawful, accurate, or compliant; you remain responsible for it.

Content moderation: generation prompts are checked by automated safety filters. Cyntree Assist questions are also checked for malicious intent, prompt injection, and other safety risks. If an input is flagged, the request may be declined, its status and a redacted excerpt may be retained, and Cyntree support may receive an automated alert for human review. An alert does not automatically suspend or restrict an account.

No guarantees: AI-generated content is provided "as is" without warranty of accuracy, completeness, or fitness for any particular purpose. You should not rely on AI-generated content as professional, legal, or medical advice.

When you connect external services (e.g. Google Calendar, Microsoft Outlook) to Cyntree, you agree to that provider's terms and policies. We use their APIs only to provide the integration you have requested (e.g. syncing bookings to your calendar, reading availability). You can disconnect any integration at any time from your Cyntree settings. We are not responsible for the availability, conduct, or policies of third-party services.

To accept payments — including in-person card payments via Tap to Pay on iPhone — you must connect a Stripe account and agree to Stripe's Connected Account Agreement and, where applicable, Stripe Terminal terms. In-person card acceptance on iPhone is additionally subject to Apple's Tap to Pay on iPhone Terms and Conditions. You are responsible for meeting the eligibility and verification requirements of those providers.

You must be at least 18 years old and capable of forming a binding contract to use Cyntree as a service provider. By creating a business account, you represent that you meet this requirement. Client use of booking pages does not require an account.

Business accounts are for business use. If you create a business workspace, you do so for purposes relating to your trade, business, or profession, and not as a consumer.

You are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activity that occurs under your account, whether authorised by you or not.
• Ensuring all information you provide (business details, service descriptions, pricing) is accurate and up to date.
• Notifying us immediately if you suspect unauthorised access to your account.

Team members & roles (Cyntree Teams): if you subscribe to Cyntree Teams, you may invite other individuals to access your business workspace. Each member is given a role — Owner, Admin, Professional, Receptionist, or Read Only — which controls what they can see and do, and which you can adjust per member. Depending on their role, members may access client contact details, booking history, service records, client notes, and schedules; access to payment, payout, and billing controls remains restricted to the Owner.

As the account owner, you are responsible for:

• Ensuring you have a lawful basis to invite each member and to let them access the personal data in your workspace, including your clients' personal data.
• Choosing an appropriate role and permissions for each member, and reviewing them over time.
• Removing or deactivating members promptly when they should no longer have access.
• Informing your team members that their activity in the workspace is recorded (see below) before or when they join.

Activity records: Cyntree keeps an activity log of certain actions taken in a workspace — such as changes to bookings, clients, team membership, and settings — recording which member took the action and when. Owners and members with the relevant permission can view this log. It is used for security and accountability. Each member remains responsible for the confidentiality of their own login credentials.

Client notes recorded in the workspace are treated as general information about a client and are visible to any member who can view that client; they are not restricted to specific members.

Businesses using Cyntree define their own pricing, cancellation, and refund policies, which are presented to clients during the booking process. Cyntree processes payments on behalf of businesses via Stripe or Paystack (depending on your region) and is not party to the contract between a business and its clients.

Payment providers and card networks may apply their own processing fees or deductions. Those charges are set by the relevant provider (for example Stripe or Paystack) and are not set, controlled, or waived by Cyntree.

For business accounts: subscription or platform fees (if applicable) are billed as agreed at sign-up. Refunds on platform fees are at our discretion.

For mobile in-app purchases: purchases completed through Apple App Store or Google Play are charged by those platforms and are subject to their billing terms. Requests for refunds, cancellation, and payment disputes for those purchases must be handled through the relevant app store account.

For clients: refund eligibility for a booked service is determined by the individual business's cancellation policy, not by Cyntree.

Platform booking fee: Cyntree may charge a small booking fee to clients at checkout. This fee is shown to the client before payment is taken, either as a separate line item or, where the business chooses to show all-inclusive prices, included in the displayed price. The fee helps us maintain and improve the platform. When a full refund is issued (whether by the business or through a cancellation policy), the booking fee is also refunded in full. Partial refunds do not include the booking fee.

In-person payments (Tap to Pay): on supported plans and devices, businesses can accept in-person card payments directly on a supported iPhone using Tap to Pay, powered by Stripe Terminal. Cyntree applies a platform fee to in-person charges (and to manual charges and service-report charges taken this way), which is deducted automatically from the transaction via Stripe at the time of settlement. Tips are not subject to this platform fee and are passed in full to the business. The applicable fee is shown in the app before payment is taken. Rent collected through chair rental carries no Cyntree platform fee (see section 11).

Fee changes: we may change the platform fee or the booking fee. The current fee is shown on our transaction fees page and before each payment, and a change applies only to payments taken after it takes effect.

Refunds, disputes and chargebacks: as the business, you are responsible for refunds, payment disputes, chargebacks, payment-provider fees, and any negative balance on your connected payment account, including those relating to bookings, invoices, payment requests, sales, and rent taken through Cyntree. Payouts are made by your payment provider, not by Cyntree, and Cyntree is not liable where a provider delays, holds, reverses, or refuses a payout or closes your account.

Pausing payments: we may temporarily switch off payment features for a workspace, or across the platform, where we reasonably suspect fraud or a security risk, where a payment provider requires it, or to protect clients or the platform. We will restore them as soon as it is reasonably safe to do so.

Cyntree offers tiered subscription plans (Cyntree Starter, Cyntree Pro, and Cyntree Premium). Each plan unlocks different features as described on our pricing page. Subscriptions are managed per business workspace, not per user account.

Cyntree Teams: Cyntree Teams is a multi-user plan charged as a single flat workspace price shown on our pricing page (currently £29.99 per month), with no per-member charge regardless of how many team members you add, following any applicable free trial. A time-limited Teams free trial may be offered once per workspace. Teams billing is handled via Stripe (web checkout) or, on mobile, through in-app purchase billing on the Apple App Store or Google Play managed via RevenueCat; your payment details are handled by those providers and are not stored by Cyntree. If your Teams plan is downgraded or ends, members other than the Owner lose the ability to make new changes but keep limited access to bookings already assigned to them until those bookings conclude; no workspace data is deleted as a result of a downgrade.

Free trials: we may offer a time-limited free trial of a paid plan. Trial eligibility, duration, and terms are shown at the point of activation. When a trial ends, you will be billed at the plan rate unless you cancel before the trial period expires. You will not be charged during the trial period.

Plan changes: you can change or cancel your plan at any time from the subscription screens in the app or web dashboard (or, for app store subscriptions, through your Apple or Google account). Upgrades may take effect immediately and may be charged pro rata. Downgrades and cancellations take effect at the end of the current billing period. Paid-only features will be switched off when a paid subscription ends, but your booking page and core data remain accessible.

One subscription per workspace: each workspace can have only one active subscription. Buying a subscription through one channel (for example the web) does not cancel a subscription bought through another (for example the App Store or Google Play). You are responsible for cancelling any subscription you no longer want, and Cyntree cannot refund charges made by Apple or Google.

Price changes: we may change our subscription prices. We will give you at least 30 days' notice before a new price applies to your existing subscription, and you can cancel before it takes effect. Except where these Terms say otherwise or the law requires, subscription fees already paid are not refundable.

Subscription billing may be handled via Stripe (web checkout) or in-app purchase billing on Apple App Store and Google Play (mobile checkout), depending on where you purchase. Billing, renewal, cancellation, and refund processing for app store subscriptions are governed by Apple's or Google's terms.

Referral programme: where Cyntree makes a referral programme available to your workspace, you may share your workspace's referral code with other businesses. When a business that signs up with your code pays for a Cyntree subscription, your workspace may earn referral credit equal to one month of your own subscription for each month that business pays, up to three months for each referred business. There is no limit on the number of businesses you may refer. Referral credit: (a) is earned only while your workspace holds a monthly Cyntree Premium or Cyntree Teams subscription, and is not earned on other plans or on annual billing; (b) is applied as a credit against future subscription invoices issued by Cyntree through Stripe, and has no cash value and cannot be exchanged, transferred or refunded; (c) earned while your subscription is billed through the Apple App Store or Google Play is held, and is applied only once your subscription is billed by Cyntree; (d) that has not yet been applied is forfeited if your workspace moves to a plan that does not qualify or your subscription ends; and (e) once applied to your account, is not withdrawn. Payments a referred business made before your code was linked to it do not earn credit, and a referral stops earning when the referred business's subscription ends. A referred business receives only the offers available to all new customers. Cyntree may decline a referral, void unapplied credit, or revoke a referral code where it reasonably suspects self-referral, duplicate accounts or other misuse, and may change or end the referral programme at any time; credit already applied to your account is not affected by such a change.

Service messages: Cyntree sends booking confirmations, reminders, receipts, payment requests, and similar messages to your clients by email and, where enabled, by SMS, under your business name and on your behalf. These messages may be sent from a Cyntree email domain with replies directed to you. You must make sure client contact details are accurate and that you are entitled to use them.

Marketing: email broadcasts, discount campaigns, and loyalty emails are sent on your behalf, and you are the sender of those messages for the purposes of electronic marketing law (including the Privacy and Electronic Communications Regulations). Cyntree only sends marketing emails to clients recorded as having agreed to receive them, and includes an unsubscribe link. You must not record a client as having agreed to marketing unless they gave you valid consent, and you must keep evidence of that consent. Importing clients from a file or your phone contacts does not create marketing consent. Sending limits apply to each plan and may change.

Messaging: you are responsible for what you and your team members send through client messaging and team chat. Do not use messaging to request passwords or full payment-card details. Cyntree may access messages where needed to provide support, investigate abuse or security issues, or comply with the law.

Discounts and loyalty: you set and fund any discount codes, stamp cards, and rewards you offer, and you must honour codes and rewards you issue under the terms you set. Cyntree is not responsible for their cost, for any dispute about them, or for a reward or discount you fail to honour.

Imported data: when you import clients from a file or from your phone contacts, you confirm that you are entitled to hold and use those details in Cyntree.

We may pause, block, or cancel any message or campaign we reasonably believe is unlawful, misleading, abusive, sent without consent, or harmful to our sending reputation. We cannot guarantee that any email, SMS, or push notification will be delivered or delivered on time, and you should not rely only on automated messages for anything important.

Your booking page, website, portfolio, and public business profile are publicly visible. Cyntree may list your business in its public business directory with a link to your booking page. Contact us if you do not want your business listed.

Reviews: clients may leave feedback after a booking, and you can choose which feedback to show on your website. Displayed feedback shows the client's name as they gave it, their rating and comment, and the service. You are responsible for how you use reviews and for complying with consumer protection law, including the Digital Markets, Competition and Consumers Act 2024. In particular, you must not publish fake reviews, write or commission reviews of your own business, offer undisclosed incentives for positive reviews, or present selected reviews in a way that misleads people about your overall feedback. Cyntree may hide or remove any review.

Portfolio and images: you must hold the rights to every image you publish and have the permission of any person who can be identified in it. Images clients upload for their own booking cannot be published to your public pages.

Chair rental lets a business (the "host") record stations, independent renters, and rental agreements, and issue and collect rent. This section applies to hosts and to renters, including renters who use chair rental pages without a Cyntree account. Chair rental is available to UK businesses only.

Cyntree is a record keeper, not a party. The rental arrangement is between the host and the renter. Cyntree is not a landlord, tenant, agent, employer, or party to it, and does not hold rent or deposits: card payments go to the host's own payment account, and other payments and deposits are recorded by the host.

Agreement wording is the host's. Cyntree does not supply, review, or approve rental agreement wording. It stores the terms the host provides, keeps versions, and records who accepted which version and when. That record is evidence of acceptance; it does not make any term valid or enforceable.

No employment or tax advice. Using chair rental supports an independent rental arrangement but does not decide anyone's employment or tax status, which depends on how the arrangement works in practice. Hosts and renters are each responsible for their own employment-status, tax, VAT, insurance, licensing, property, and regulatory obligations, and should take their own advice.

Host responsibilities. The host is responsible for the accuracy of agreements, rent amounts, dates, VAT status and VAT number, legal names and addresses, and invoice details; for checking invoices, reminders, and reports that Cyntree generates automatically; for how deposits are held, retained, and returned; and for resolving any dispute with a renter. Cyntree records deposit decisions but never decides whether they are fair.

Automated invoices and reminders. Rent invoices and reminders are generated and sent automatically on the schedule the agreement sets. Automated generation may be paused (for example during maintenance, after an error, or after a downgrade), and Cyntree is not liable for a missed, late, duplicated, or incorrect invoice or reminder beyond correcting it where we can. No Cyntree platform fee is charged on rent; payment-provider fees may apply.

Downgrades and closure. If a host's plan no longer includes chair rental, issued invoices stay payable, new rent continues for a 30-day grace period and then pauses, and no data is deleted. A host cannot delete their workspace while issued rent is unpaid or a deposit is unreconciled. After a workspace is deleted, Cyntree keeps the financial and acceptance records it needs to, and the renter keeps access to their own history, as described in our Privacy Policy.

Links and showcase. Renters must keep acceptance, payment, and portal links private; anyone with a link can use it. A renter may appear in the host's public showcase only when both the host and the renter have agreed, and either of them can withdraw at any time.

The host agrees to indemnify Moolah Technologies LTD against claims, losses, and reasonable costs arising from its rental arrangements, agreement wording, invoices, deposits, or disputes with renters, to the fullest extent permitted by law.

The Shop lets a business on an eligible plan sell physical products to its own clients, online through its booking site and in person from the app. This section applies to every business that uses the Shop. You accept it in the app before your shop opens, and again whenever we change it. What buyers see is set out in section 11 of our Terms of Business.

You are the seller. Every sale is a contract between you and your buyer. You are the seller and merchant of record. Moolah Technologies LTD provides the shop pages, checkout, order and stock tools, is not a party to the sale, and does not own, inspect, store, or deliver your products. Online card payments go to your own connected payment account; Cyntree takes no fee on product sales, though payment-provider fees apply.

Listings and product safety. You are responsible for accurate product names, descriptions, photos, options, prices, and stock; for making sure what you sell is safe, lawful, genuine, and correctly labelled (including ingredients, allergens, warnings, and instructions for use); and for meeting any product-safety, cosmetics, or labelling rules that apply to you.

Products you must not sell. Medicines, prescription-only or pharmacy products; weapons; tobacco, vapes, and nicotine products; alcohol and other age-restricted goods; counterfeit, stolen, or recalled items; and anything that is illegal to sell where you or your buyer are. We may remove listings or pause a shop that breaks this rule.

Buyers' rights. Where the law gives buyers a right to cancel an online order (for example, 14 days from delivery in the UK and EU), Cyntree shows that right at checkout, on the order page, and in order emails, in wording you cannot change. You must honour it. Your own returns terms are shown below it and can add to buyers' rights but must not take them away. You may mark an item as custom-made or hygiene-sealed only where that is true and the law allows the exemption.

Orders, refunds, and disputes. You must send or hand over what was paid for, with tracking where you deliver; handle cancellations, returns, and refunds promptly and lawfully; keep buyers informed; and deal with complaints. Chargebacks, disputes, refunds, and payment-provider fees on your sales are your responsibility. A refund recorded in Cyntree is made from your own payment account.

Delivery, collection, and your details. You set your own delivery prices and collection arrangements. You must give a geographic returns address and a contact email, which Cyntree shows to buyers before they pay and on their receipt.

Tax. You are responsible for VAT and any other taxes on your sales, and for your own records. Prices you enter are treated as including any VAT; the VAT line on receipts is for information only and is not a VAT invoice prepared by Cyntree.

Downgrades and closure. If your plan no longer includes the Shop, your shop pages go offline, but you can still fulfil and refund existing orders. You cannot delete your workspace while paid orders are still to be sent or handed over, or while a payment is in progress. Paid orders are kept as financial records, without buyers' personal details, for about six years after the end of the tax year of the sale, including after your account is deleted, as described in our Privacy Policy.

You agree to indemnify Moolah Technologies LTD against claims, losses, and reasonable costs arising from the products you sell, your listings, your orders, refunds, and deliveries, or any dispute with a buyer, to the fullest extent permitted by law.

The Cyntree mobile app may send push notifications for booking confirmations, reminders, and account updates. Push notifications require your explicit opt-in via your device's permission settings.

You can disable push notifications at any time through your device settings. Disabling notifications does not affect email-based communications (e.g. booking confirmations and reminders), which are part of core platform functionality.

Widgets: home-screen widgets can show appointment details, including client names and prices, on your device, where anyone who can see your screen may read them. You can turn on the widget's privacy mode to hide those details. You are responsible for the security of your devices and for what they display.

You agree not to:

• Use the Service for any unlawful purpose or in violation of applicable regulations.
• Attempt to gain unauthorised access to any part of the platform or its infrastructure.
• Interfere with or disrupt the integrity or performance of the Service.
• Use the platform to transmit spam, malware, or harmful content.
• Upload, store, or share images or other content that infringes third-party copyright, trademark, privacy, or other rights.
• Upload unlawful, abusive, exploitative, or otherwise prohibited visual content.
• Impersonate another person or entity.
• Scrape, harvest, or extract data from the platform without our written permission.
• Submit intentionally harmful, abusive, or manipulative prompts to AI generation features.
• Send marketing to people who have not agreed to receive it, or publish fake or misleading reviews.
• Misuse the referral or partner programmes, including self-referral or duplicate accounts.
• Get around plan limits, fees, or security controls, or copy, reverse engineer, or resell the Service.

Violation of this section may result in immediate account suspension without notice.

Cyntree, its logo, branding, software code, and platform design are owned by Moolah Technologies LTD and are protected by UK and international intellectual property law. You may not copy, reproduce, modify, or distribute any part of the Service without our prior written consent.

You retain ownership of content you upload (business details, service descriptions, images). By uploading content, you grant us a non-exclusive, royalty-free licence to display and use that content solely to operate the Service.

For booking image uploads, you represent and warrant that you (or your client, where applicable) hold all rights, permissions, and consents needed for upload, storage, processing, and display on Cyntree.

The Service is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including fitness for a particular purpose or uninterrupted availability.

To the fullest extent permitted by law, Moolah Technologies LTD shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including loss of revenue, data, or business opportunity.

Nothing in these Terms limits liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded under English law.

Businesses are responsible for claims arising from client/business uploaded content (including copyright or other IP claims), and agree to indemnify Cyntree against related third-party claims, losses, and reasonable costs to the extent permitted by law.

Team accounts. If you use Cyntree Teams, you are responsible for the acts and omissions of every team member you invite to your workspace as if they were your own, and for the roles, permissions, and access you grant or fail to revoke. Cyntree is not responsible for your choice of team members, how you configure their access, anything a team member does with the access you give them, or any consequence of you not removing a member's access. You accept these risks as part of using team features.

Data protection responsibility. For the personal data in your workspace — including your clients' data and your team members' data — you act as the data controller and Cyntree acts only as your data processor, processing that data on your instructions to provide the Service. You are solely responsible for having a lawful basis to collect and share that data, for providing all required privacy notices to your clients and team members (including telling your team members that their workspace activity is recorded), for responding to data-subject requests, and for your own compliance with data protection law. You agree to indemnify Moolah Technologies LTD against any claims, losses, liabilities, fines, and reasonable costs arising from your team members' use of the workspace, the access you grant them, or any failure by you to meet the responsibilities in this section, to the fullest extent permitted by law.

Things we are not responsible for. To the fullest extent permitted by law, Cyntree is not liable for: the actions of payment providers, app stores, calendar providers, or other third parties, including payout holds and account closures; emails, SMS, or notifications that are not delivered or are delayed; AI-generated content or summaries; invoices, rent, tax, VAT, commission, or earnings figures that you did not check; disputes between you and your clients, team members, or renters; or the loss of records you did not export and keep yourself. You should keep your own copies of records you are legally required to keep.

Your indemnity. You agree to indemnify Moolah Technologies LTD against claims, losses, liabilities, fines, and reasonable costs arising from marketing or other messages sent from your workspace, reviews or content you publish, data you import, your chair rental arrangements, or your breach of these Terms, to the fullest extent permitted by law.

Limit on our liability. To the fullest extent permitted by law, and except for the liabilities that cannot be excluded (described above), the total aggregate liability of Moolah Technologies LTD to you arising out of or in connection with the Service and these Terms, whether in contract, tort (including negligence), or otherwise, will not exceed the greater of (a) the total subscription fees you paid to Cyntree in the twelve (12) months immediately before the event giving rise to the claim, or (b) £100. For business accounts, any claim against us must be brought within one year of the date you became aware, or ought reasonably to have become aware, of the facts giving rise to it.

We may remove or disable access to uploaded content where we reasonably suspect policy or legal violations, or where we receive a valid legal complaint or rights-holder notice.

We may suspend or terminate your account at any time if we believe you have breached these Terms, engaged in fraudulent activity, or if required by law. Where possible, we will give advance notice and an opportunity to resolve the issue.

You may close your account at any time from your account settings or by contacting us. Upon termination, your data will be handled in accordance with our Privacy Policy.

You may not be able to delete a workspace while money is still outstanding, for example unpaid chair rent or an unreconciled deposit, and you remain responsible for any refunds, disputes, chargebacks, or provider balances that arise after closure. Fees already paid are not refunded on closure or termination except where the law requires. Some records, including financial records we are required to keep, are retained after deletion.

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We may update these Terms from time to time. We will notify you of material changes via email or a prominent platform notice at least 14 days before they take effect. Continued use of Cyntree after the effective date constitutes your acceptance of the revised Terms.

• Whole agreement: these Terms, together with the documents they refer to, are the whole agreement between you and us about the Service.
• Events outside our control: we are not responsible for delays or failures caused by events beyond our reasonable control, including outages at hosting, payment, messaging, or app store providers.
• Severability: if a court decides any part of these Terms is invalid or unenforceable, the rest stays in force, and that part applies to the greatest extent permitted.
• No waiver: if we delay or do not enforce any part of these Terms, we can still enforce it later.
• Transfer: we may transfer our rights and obligations under these Terms to another organisation, for example if our business is sold. You may not transfer yours without our written consent.
• Third parties: no one other than you and us has any right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.
• Notices: we may send notices to the email address on your account or show them in the app.

Questions or concerns about these Terms should be directed to:

• Email: support@cyntree.com
• Post: Moolah Technologies LTD, 14 Smith Close, Armthorpe, Doncaster

We aim to respond to all enquiries within 5 business days.