Cancelling an appointment

Steps

1. Open the appointment, review payment status and policy rules, then choose cancel only when the booking should end completely.
2. Record the cancellation through the app instead of editing external calendars so history and notifications stay correct.
3. After cancellation, verify the slot behavior, payment follow-up, and customer notification outcome.

Need more help?

Include the active workspace, affected booking or service, exact error message, and a screenshot of the screen where the problem happened.

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