How appointments work

Steps

1. Appointments move through statuses such as pending, confirmed, completed, cancelled, or no-show depending on workflow.
2. Each status change should reflect the real customer outcome because it affects history, reporting, and notifications.
3. Review the appointment detail screen before changing status so you do not trigger the wrong customer update.

Need more help?

Include the active workspace, affected booking or service, exact error message, and a screenshot of the screen where the problem happened.

If you still need support, use the contact page.