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Help Center/Appointments & Calendar

Appointments & Calendar

Manage availability, scheduling, reschedules, and appointment status.

How appointments work

Understand appointment flow from creation to completion.

appointment lifecyclestatusworkflow
Updated 2026-04-02

Creating an appointment manually

Create appointments directly for phone or walk in bookings.

manual bookingappointmentsstaff action
Updated 2026-04-02

Setting your working hours

Set daily availability so only valid slots are bookable.

availabilityworking hoursslots
Updated 2026-04-26

Blocking time off

Create date specific blocks for leave, breaks, or unavailable periods.

time offblocked slotsoverrides
Updated 2026-04-02

Rescheduling an appointment

Move confirmed bookings and keep customer notifications in sync.

reschedulecustomer updatesstatus
Updated 2026-04-02

Cancelling an appointment

Cancel bookings, apply policy outcomes, and notify the customer.

cancellationpolicynotifications
Updated 2026-04-02

No show handling

Mark missed appointments correctly and preserve history for reporting.

no showhistoryreports
Updated 2026-04-02
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