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Help Center/Appointments & Calendar

Appointments & Calendar

Manage availability, scheduling, reschedules, and appointment status.

How appointments work

Understand appointment flow from creation to completion.

appointment lifecyclestatusworkflow
Updated 2026-03-25

Creating an appointment manually

Create appointments directly for phone or walk-in bookings.

manual bookingappointmentsstaff action
Updated 2026-03-25

Setting your working hours

Set day-by-day availability so only valid slots are bookable.

availabilityworking hoursslots
Updated 2026-03-25

Blocking time off

Create date-specific blocks for leave, breaks, or unavailable periods.

time offblocked slotsoverrides
Updated 2026-03-25

Rescheduling an appointment

Move confirmed bookings and keep customer notifications in sync.

reschedulecustomer updatesstatus
Updated 2026-03-25

Cancelling an appointment

Cancel bookings, apply policy outcomes, and notify the customer.

cancellationpolicynotifications
Updated 2026-03-25

No-show handling

Mark no-shows correctly and preserve history for reporting.

no-showhistoryreports
Updated 2026-03-25
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