Appointments & Calendar
No-show handling
Mark no-shows correctly and preserve history for reporting.
no-showhistoryreports
Last updated: 2026-03-25Steps
- Mark a booking as no-show only after the appointment time has passed and the customer clearly did not attend.
- Use the booking record rather than private notes so reports and client history reflect the missed visit properly.
- Review whether any policy, payment, or follow-up communication should also be applied to that booking.
Need more help?
Include the active workspace, affected booking or service, exact error message, and a screenshot of the screen where the problem happened.
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