Appointments & Calendar

No-show handling

Mark no-shows correctly and preserve history for reporting.

no-showhistoryreports
Last updated: 2026-03-25

Steps

  1. Mark a booking as no-show only after the appointment time has passed and the customer clearly did not attend.
  2. Use the booking record rather than private notes so reports and client history reflect the missed visit properly.
  3. Review whether any policy, payment, or follow-up communication should also be applied to that booking.

Need more help?

Include the active workspace, affected booking or service, exact error message, and a screenshot of the screen where the problem happened.

If you still need support, use the contact page.

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