Do I need a card to start?
No. Creating your account and running on Cyntree Starter costs nothing and asks for no card. Card details are only needed when you move to a paid plan or start the Premium free month, and Stripe handles them — we never see the number.
What do I actually get for free?
Cyntree Starter is free permanently: your booking page, up to 30 bookings a month, Stripe payments, and email confirmations and reminders. Paid plans start at £12 a month when you outgrow it.
Can I take bookings without taking payment?
Yes, and you can mix it. Set each service to no payment, a deposit, or full payment up front — a consultation can be free while a four-hour appointment takes a deposit.
Do my clients need to download anything?
No. They open your link, pick a service and a time, enter their details, and confirm. No app, no account, no password.
Why do I need the app as well as the account?
Business setup — services, hours, payments, your live page — happens in the Cyntree app for iOS and Android, and that's where new bookings arrive. Your account, plan, and dashboard are available on the web too.
What happens if I cancel?
Plans are monthly and you can cancel whenever you like. Paid-only features switch off when access ends, but your main booking page stays online so your clients can still reach you.