Account & Settings
Business policies
Set cancellation and payment policies shown to customers.
policiescancellationreschedule
Last updated: 2026-03-25Steps
- Configure booking policies carefully because customers may rely on them when deciding whether to book with confidence.
- Keep cancellation, reschedule, and payment policies consistent with what you are willing to enforce in practice.
- After updating policies, test the relevant customer flow or review the public wording to confirm it reads clearly.
Need more help?
Include the active workspace, affected booking or service, exact error message, and a screenshot of the screen where the problem happened.
If you still need support, use the contact page.
Was this article helpful?
