Managing Your Bookings
Cancelling a booking
Cancel a booking and understand refund timing expectations.
cancelrefundcustomer
Last updated: 2026-03-25Steps
- Open the booking management page and choose cancel only after you are sure you do not want the appointment anymore.
- Read any policy or refund information shown during cancellation so you understand what happens next.
- Keep the cancellation confirmation afterwards in case you need to reference the change with the business.
Need more help?
Contact the business first with your booking reference and the email used during booking. If the issue looks like a platform fault, include the business name and what step failed.
If you still need support, use the contact page.
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