Services

Service categories

Group services into categories allowed by your plan to improve browsing on your booking page.

categoriesorganizationpublic pageplan limits
Last updated: 2026-05-03

Steps

  1. Service categories let you group related services into sections on your public booking page. For example, a hair salon might have categories like 'Cuts', 'Colour', 'Treatments', and 'Styling'.
  2. To create a category, go to your Services list and use the category management option. Give each category a clear name that customers will understand, because these labels appear exactly as written on your booking page.
  3. When creating or editing a service, assign it to a category using the category dropdown. Each service can belong to one category. Services without a category appear in a default ungrouped section.
  4. Plan limits apply: Cyntree Starter does not include custom categories, Cyntree Pro supports up to 3 categories, and Cyntree Premium supports unlimited categories.
  5. Review the category order on your public booking page. Customers browse from top to bottom, so place your most popular or important categories first.
  6. If you rename a category, the change is reflected immediately on your booking page. If you delete a category, services in that category become uncategorized rather than deleted.
  7. Use categories strategically: too many categories with one service each is worse than no categories at all. Group services when you have three or more in a natural cluster.

Need more help?

Include the active workspace, affected booking or service, exact error message, and a screenshot of the screen where the problem happened.

If you still need support, use the contact page.

Was this article helpful?