Services

Service categories

Group services into categories allowed by your plan to improve browsing on your booking page.

categoriesorganizationpublic pageplan limits
Last updated: 2026-09-17

Steps

  1. Service categories let you group related services into sections on your public booking page. For example, a hair salon might have categories like 'Cuts', 'Colour', 'Treatments', and 'Styling'.
  2. To create a category, go to Services and tap New Category. Name it, select the services that belong in it, review the result, then tap Complete. The category and assignments are saved together.
  3. Cyntree Pro and above can also tap the sparkle action on All services or Other services. AI uses service names and descriptions to suggest a category structure, but nothing changes until you review it and tap Complete.
  4. Each service belongs to one category. Services without a category appear under All services when no categories exist, or Other services after you create categories.
  5. Plan limits apply: Cyntree Starter does not include custom categories, Cyntree Pro supports up to 3 categories, and Cyntree Premium supports unlimited categories.
  6. Review the category order on your public booking page. Customers browse from top to bottom, so place your most popular or important categories first.
  7. Expand an empty category to delete it. A category must have no services before it can be deleted.
  8. Use categories strategically: too many categories with one service each is worse than no categories at all. Group services when you have three or more in a natural cluster.

Need more help?

Include the active workspace, affected booking or service, exact error message, and a screenshot of the screen where the problem happened.

If you still need support, use the contact page.

Was this article helpful?