Subscription & Billing

Add ons

Understand plan access and where subscription features live.

featuresfeature accessbillingworkspace
Last updated: 2026-07-26

Steps

  1. Open Settings > Your business > Subscription and Features for the active workspace.
  2. This screen is the subscription: plan comparison, pricing and upgrades. It is not a marketplace of paid add ons, and it is not where service extras that customers buy during booking are managed.
  3. Each plan card lists what that plan includes, such as Reports dashboard, Service reports, Portfolio Gallery, Booking Requests, Discount Codes, Calendar sync, AI Website, Template Website Builder, Service Videos, Group Bookings, Marketing Tools, SMS Notifications, Stamp Cards, Marketing campaigns, Client Booking Images, or Custom Booking URL.
  4. There are no per-feature on or off switches. Everything the plan includes is active automatically, and anything locked unlocks the moment the plan changes.
  5. After a plan change, open the actual feature screen (for example the Reports tab, Portfolio Gallery, or Booking Requests) to verify access is operational.
  6. If the plan includes a feature but the feature screen is still locked, refresh subscription state from Subscription and Features and check you are on the right workspace. A team member can also be blocked by a missing permission rather than by the plan.
  7. Outcome check: plan entitlement and in app access agree for the same business workspace.

Need more help?

Include the active workspace, affected booking or service, exact error message, and a screenshot of the screen where the problem happened.

If you still need support, use the contact page.

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