Time off requests and approvals

Steps

1. Time off is how a team handles holidays, appointments, and any other day away when the business sets the working hours.
2. Open Settings > Teams > Configure team and tap Time off under Scheduling. The row is hidden when the workspace is set so staff manage their own availability directly — in that case people block their own time from the Availability screen instead.
3. To request time away, choose the dates, add a Reason if it helps, and tap Submit request.
4. A pending request can be withdrawn by the person who raised it with Cancel request.
5. If you review requests, open the same screen to see what is waiting and use Approve or Decline on each one.
6. Approved time off blocks that person's bookable slots, so customers can no longer book them for those dates.
7. Raising a request needs the Request time off permission; reviewing other people's requests needs the team availability permission.
8. Outcome check: after approval, the professional's slots for those dates disappear from the public booking page.

Need more help?

Include the active workspace, affected booking or service, exact error message, and a screenshot of the screen where the problem happened.

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