Connecting Outlook Calendar

Steps

1. Open Settings > Calendar sync. Calendar sync is included in Cyntree Pro and Premium.
2. Start the Outlook connection flow from the authenticated web portal.
3. Sign in with the Microsoft account that owns your operational calendar, not a secondary personal mailbox.
4. After connection, open Calendar settings and review the imported calendar list and timezones.
5. Enable Show in Cyntree calendar for calendars you want visible, then mark only relevant calendars for Use for availability.
6. Pick one business wide Write bookings here target across all connected accounts so created, rescheduled, and cancelled booking events sync to the intended calendar.
7. Save, create a test booking, and verify the event appears in Outlook with expected title/time details.
8. If Teams links are expected for remote services, choose an Outlook write target. Remote meeting links are generated from the selected write target calendar.

Need more help?

Include the active workspace, affected booking or service, exact error message, and a screenshot of the screen where the problem happened.

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